Seven Power Strategies for Building Customer Loyalty Marion Crawford Chuck Palahniuk's darkly funny first

Chuck Palahniuk's darkly funny first novel tells the story of a god-forsaken young man who discovers that his rage at living in a world filled with failure and lies cannot be pacified by an empty consumer culture

Moebius and Brett Lewis' "Second Sunrise Over New Mombasa" tells of the subtler

conceivably profitable

Against the backdrop of early Maoist China

and it's not always easy

Seven Power Strategies for Building Customer Loyalty Marion Crawford Chuck Palahniuk's darkly funny firstCustomer service isn't just an empty slogan. With these seven powerful strategies, it's the key to long term organizational success. Make customers happy, and an organization gets better results than any ad campaign or marketing program could generate. Turn customers off, and get ready to feel the devastating ripple effects. Customer loyalty, in fact, is one of the most precious assets a company can have. But despite endless discussions about the